Welcome to powerenhancer - a family run business!

Customer Service & Sales : 01953 456896 Technical Support : 01953 455683 Alternative National Rate : 0844 556 1255

Privacy Policy

Privacy Policy

We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.

(1)  What information do we collect?

We may collect, store and use the following kinds of personal data:

(a)  Information about your visits to and use of this website;
(b)  Information about any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services;
(c)  Information that you provide to us for the purpose of registering with us and/or subscribing to our website services and/or email notifications.

(2)  Information about website visits

We may collect information about your computer and your visits to this website such as your IP address, geographical location, browser type, referral source, length of visit and number of page views. We may use this information in the administration of this website, to improve the website's usability, and for marketing purposes.

We use cookies on this website. A cookie is a text file sent by a web server to a web browser, and stored by the browser. The text file is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

We may send a cookie which may be stored on by your browser on your computer's hard drive. We may use the information we obtain from the cookie in the administration of this website, to improve the website's usability, and where you have given consent for marketing purposes. We may also use that information to recognise your computer when you visit our website, and to personalise our website for you.

Most browsers allow you to refuse to accept cookies. (For example, in Internet Explorer you can refuse all cookie by clicking "Tools", "Internet Options", "Privacy", and selecting "Block all cookies" using the sliding selector.) This will, however, have a negative impact upon the usability of many websites.

(3)  Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

In addition to the uses identified elsewhere in this privacy policy, we may use your personal information to:

(a)  Improve your browsing experience by personalising the website;
(b)  Where you have given consent send information (other than marketing communications) to you which we think may be of interest to you by post or by email or similar technology;
(c)  where you have given consent send to you marketing communications relating to our business which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology.  We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.

(4)  Other disclosures

In addition to the disclosures reasonably necessary for the purposes identified elsewhere in this privacy policy, we may disclose information about you:

(a)  To the extent that we are required to do so by law;
(b)  In connection with any legal proceedings or prospective legal proceedings;
(c)  In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and
(d)  To the purchaser or seller (or prospective purchaser or seller) of any business or asset which we are (or are contemplating) selling or purchasing.
(e)  We use third parties to provide us with the following services; web hosting, email, data analytics, marketing, logistics and payment services.

Except as provided in this privacy policy, we will not provide your information to third parties.

(5)  International data transfers

(a)  Your personal data may be processed outside the EU by us or the third parties we use. Your personal data may be processed in the USA and India.
(b)  Where these transfers take place, we will ensure the same high standard of protection for your personal data at all times.

(6)  Security of your personal data

(a)  All personal data collected is transferred and stored securely, using industry standard encryption protocols, and approved transfer mechanisms such as TLS.  Please note however, that we cannot guarantee that the measures we maintain will guarantee the security of the information.
(b)  We will store all the personal information you provide on secure servers. All electronic transactions you make to or receive from us will be encrypted.
(c)  You are responsible for keeping your password confidential. We will not ask you for your password.

(7)  Policy amendments

(a)  We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.  We may also notify you of changes to our privacy policy by email.

(8)  Your rights

Under GDPR you have the right to access personal information that we processes about you.

You can request from us information about -

    1. The personal data we hold about you
    2. The categories of personal data concerned
    3. The purposes of the processing
    4. Details to whom your personal data has/will be disclosed
    5. How long we retain your personal data
    6. If we did not collect the data directly from you, information about the source

You may also request from us the following -

    1. That we update any incomplete or inaccurate data about you
    2. Request that we delete your personal data in accordance with GDPR

You may request we action your rights by contacting us at Powerenhancer, Unit 14 Rookery Business Park, Silver Street, Besthorpe, Norfolk, NR17 2LD, United Kingdom. Or by emailing us at support@powerenhancer.co.uk

To ensure your data is protected, if we receive a request from you to exercise your rights, we will ask you to verify your identity before acting on the request.

(9)  This website uses Google AdWords Remarketing

This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors of our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an inquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy. You may opt-out by visiting Google’s ad settings page here - Google’s ad settings.

(10)  Third party websites

The website contains links to other websites. We are not responsible for the privacy policies of third party websites.

(11)  Contact

If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email to support@powerenhancer.co.uk.